We provide a cost effective and premium service offering that delivers on target, inline with w with regulation and industry wide acts.
We provide a cost effective and premium service offering that delivers on target, inline with w with regulation and industry wide acts.
We provide a cost effective and premium service offering that delivers on target, inline with w with regulation and industry wide acts.
We provide a cost effective and premium service offering that delivers on target, inline with w with regulation and industry wide acts.

Dromana shopping centre
Case study
Project overview
📍 Location: 143 Point Nepean Road, Dromana VIC
🏢 Property Type: Mixed-Use Retail Strip
🏘️ Units: 13
💰 Project Value: ~$400,000 (inc. GST)
Scope of Work
✅ Verandah Demolition & Reconstruction – Full removal of unsafe legacy structure; new compliant timber-framed verandah with metal roofing
✅ Façade Recladding – Full body corporate building recladding with enhanced weatherproofing (scope expanded mid-project)
✅ Building Painting – Complete repaint using Haymes Paint specification
✅ Lighting Upgrade – New under-verandah LED lighting system (in progress)
✅ Structural Redesign – Engineering-led transition from steel to timber following Building Appeals Board dispensation
✅ Regulatory Navigation – Planning permit applications, Building Approval Board submissions, and Council coordination
Project Team
🔨 Builder: DBF Melbourne Pty Ltd
🎨 Paint Supplier: Haymes Paint
📐 Building Designer: Urban Solutions
📋 Building Surveyor: Nepean Building Permits
🏗️ Structural Engineer: Chadwick Grimmond
🏛️ Council: Mornington Peninsula Shire
⚖️ Appeals Body: Building Appeals Board (Victoria)



Before & After


What PILOT did
We co-ordinated and oversaw the project as the appointed Owners Corporation Manager:
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Emergency works: Responded to an emergency building notice requiring removal of the existing verandah; coordinated demolition contractor procurement and works
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Scope: Scoped the full replacement project and engaged stakeholders to assess structural, regulatory, and financial implications
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Procurement: Procured building designer, building surveyor, and supporting consultants through PILOT's supplier network
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Planning permit: Arranged planning permit application with Mornington Peninsula Shire Council; re-application after permit expiry
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Regulatory appeals: Secured Building Approvals Board dispensation to substitute the high-cost steel design with a more cost-effective timber-framed solution under Building Surveyors guidance
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Engineering liason: structural engineer and coordinated iterative design between engineer, surveyor, builder, and committee
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Tender: Issued competitive tender to three builders from PILOT's database; conducted comparative analysis and appointed DBF Melbourne Pty Ltd after Committee approval
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Contract: Executed building contract (August 2025); managed scope expansion to include full building recladding via structured variation. Administered the contract under AS 4906: certified progress claims, managed variations, and controlled costs
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Oversight: Held regular site meetings; maintained continuous liaison across all project stakeholders
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Guidance: Applied the Benefit Principle (referencing prior VCAT decisions) to advise on equitable levy distribution. Drafted special resolutions, meeting notices, and committee minutes to ensure full governance compliance
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Completion: Achieved Practical Completion 28 April 2026; managed final account reconciliation and handover
Project Outcomes
📌 Works Completed: 100%
📌 Practical Completion: 28 April 2026
📌 Budget Performance: ⚠️ Final value ~$400,000
📌 Regulatory Outcome: ✅ Building Appeals Board dispensation secured — significant cost saving achieved
📌 Management fees: PILOT was paid on an hourly rate for services rendered — not a commission on the total project cost
Key Takeaways
✔️ Successes: Long-overdue infrastructure replaced with a modern, compliant structure. Strategic redesign from steel to timber delivered significant cost savings for lot owners.
⚠️ Challenges: Permit expiry, navigating regulatory approvals, expanding scope, and mid-construction engineering adjustments required persistent management across a multi-year project.
🏡 Community Impact: Improved pedestrian amenity and weather protection along the Dromana retail strip; enhanced visual presentation for the precinct.
📢 Future Recommendations: For retail-strip properties, obtain a comprehensive building condition and exploratory works before scoping major works. Early engineer engagement reduces redesign risk.


Our impact
The 143 Point Nepean Road project is one of PILOT's most complex capital works deliveries — internally described as "the world's longest verandah replacement project." What began as an emergency building notice became a multi-year programme spanning regulatory approvals, a full structural redesign, competitive procurement, and a major construction phase.
The result is a modern, compliant verandah structure with a fully reclad and repainted façade — delivering lasting durability, improved amenity, and significant visual uplift to the Dromana retail precinct. On a ~$400,000 project, PILOT's fee-for-service model (hourly rate, no commission) represents a substantial saving for owners compared with commission-based management.
