We provide a cost effective and premium service offering that delivers on target, inline with w with regulation and industry wide acts.
We provide a cost effective and premium service offering that delivers on target, inline with w with regulation and industry wide acts.
We provide a cost effective and premium service offering that delivers on target, inline with w with regulation and industry wide acts.
We provide a cost effective and premium service offering that delivers on target, inline with w with regulation and industry wide acts.
Industry leading authority
Latest
Your Body Corporate leader.
Industry leading authority:
PILOT are leading providers of Body Corporate services and have a proven track record of client enablement through service excellence and innovation. As a recipient of multiple industry awards, PILOT delivers premium quality services which are of exceptional value to clients. It’s value that keeps delivering.
PILOT prioritises clients by ensuring that the Committee and owners are thoroughly informed and that their properties are well maintained and compliant. Through many years of persistence and determination, much of PILOT’s success stems from its deep understanding of clients. PILOT focuses on its clients first, which is a key driver for becoming an industry renowned authority in this field.
1. Leading the way with rare tailored services.
What:
PILOT offers a range of service solutions that are intimately tailored to the needs and preferences of each Body Corporate. From financial management and administration, through to maintenance, compliance and insurance, PILOT prioritises each client requirement and goal, before guiding the way towards a shared vision outcome.
How:
PILOT understands that every Body Corporate has its own unique characteristics and challenges, depending on the type, size, age, location, and design of the property. That is why PILOT utilises its unique approach and doesn’t offer a one-size-fits-all approach, but rather tailors service solutions to suit each building's specific requirements and goal. Whether it's an apartment complex, a townhouse development, a commercial building, or a mixed-use property, we work closely with all involved to deliver the best possible outcomes.
Why:
PILOT tailors Body Corporate services. This matters because they ensure that client properties are managed according to its unique requirements and challenges, and that the owners and residents enjoy the highest level of service and satisfaction. In turn, this takes the pressure of clients so that they can continue to live life and grow their assets with confidence.
Contact PILOT for our rare tailored Body Corporate services today. PILOT’s unique approach makes things very simple. It’s Body Corporate, made simple.
2. Leading the way with a useful supplier network.
What:
PILOT has built a comprehensive supplier network that is built on relationships. The partnerships within the extensive network are many of this industry’s most qualified contractors and suppliers. The partnerships are based on mutual trust and consistent service delivery that is optimal. Thus, ensuring that the Body Corporate receives great value and service for all of its maintenance and repair needs.
How:
PILOT constantly attracts new suppliers to its Network Solutions database, which are then offered to customers of Body Corporate services in a tailored manner. PILOT conduct monthly compliance checks on all suppliers, ensuring that they meet the highest standards of quality, insurance coverage and sustainability for their maintenance and repair services.
Why:
PILOT leverages the extensive network of trusted contractors and suppliers to ensure quality workmanship and competitive pricing for all matters. In turn, this takes the pressure of clients so that they can continue to live life and protect their assets with confidence.
Contact PILOT for a useful list of Body Corporate maintenance and repair partners today. PILOT’s unique approach makes things very simple. It’s Body Corporate, made simple.
3. Leading the way as sensible communicators.
What:
PILOT provides transparent and timely communication and reporting to the Body Corporate Committee and owners, using specialised online portals and e-newsletters to keep clients informed and engaged, just to name a few.
How:
PILOT demonstrates its commitment to client satisfaction and quality standards, with a dedicated client management service team, compliance management and high-level director support. PILOT pride itself on taking care of all the details along every step of the journey.
Why:
PILOT keeps the Committee and owners updated on any issues, requests, and necessary maintenance, clients are clearly aware of the needs and expectations so that they can act promptly to resolve any problems. This way, costly repairs, legal disputes, and unhappy neighbours can all be avoided. In turn, this takes the pressure of clients so that they can continue to live life and preserve their assets with confidence.
Contact PILOT for sensible Body Corporate communications. PILOT’s unique approach makes things very simple. It’s Body Corporate, made simple.
For more information, contact:
Luke Woolard
Managing Director
PILOT®
(03) 5976 1273
mail@pilotrealestate.com.au
About PILOT®
Pilot’s business purpose is to ‘make a positive difference to the lives of people’. Therefore, this purpose is exactly what you can expect from us. When we say we will do, we will do. We do Body Corporate management through our unique ‘Discover Simplexity’ approach, which is delivered through our three specialist offerings including: strategic, administration and network solutions. Our offering is extended to ambitious developers, investors and live-in owners and delivers best to their goals with longer term partnerships.