We provide a cost effective and premium service offering that delivers on target, inline with w with regulation and industry wide acts.
We provide a cost effective and premium service offering that delivers on target, inline with w with regulation and industry wide acts.
We provide a cost effective and premium service offering that delivers on target, inline with w with regulation and industry wide acts.
We provide a cost effective and premium service offering that delivers on target, inline with w with regulation and industry wide acts.
Koonya Apartments
Case study
Project overview
📍 Location: 3356-3375 Point Nepean Road, Sorrento VIC
🏢 Property Type: Apartments + Restaurants
🏘️ Units: 38
💰 Project Value: $525,000 - $575,000 (inc. GST)
Scope of Work
✅ Building Painting – Full repaint using Haymes Paint
✅ Window Replacements – 27 windows/ doors replaced
✅ General Building Repairs – Cladding, roofing, lighting, timberwork
Project Team
👷 Body Corporate Manager: PILOT Body Corporate
🎨 Paint Supplier: Haymes Paint
🖌️ Painting Contractor: Resolute Painting & Projects
🪟 Windows: 3D Windows
🔨 Building Repairs: Priority One Building Services, Fitzpatrick Team Builders
📋 Professional Reports: Property Maintenance Advisory, Roscon
Before & After
What PILOT did
What PILOT did
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Assessed the scope of the problems at the property
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Outlined for the committee how a major project should be planned
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Organised a window audit
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Held onsite meeting with the committee to design a tender process
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Conducted tenders: Three separate tender rounds were conducted for painting, window replacements, and building repairs.
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Financial management: Calculated total project cost, recommended funding by special levy, prepared the meeting resolutions, held 4 x meetings, conducted a ballot to pass the resolution, collected the levies.
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Oversight: Liaised closely with the contractors , issue management, communicated with owners individually, onsite visits to check progress and take photographs.
Project Outcomes
📌 Repairs Completed: [100%]
📌 Budget Performance: ✅ On budget
📌 Timeline Performance: ⚠️ Overran by 6 months
📌 Additional management fees: PILOT was paid on an hourly rate for services rendered rather than a commission on the total project cost.
Key Takeaways
✔️ Successes: Long-overdue repairs completed, delivering a high-quality, durable finish.
⚠️ Challenges: Additional issues with cladding, roofing, and windows uncovered mid-project, requiring specialist inspections.
🏡 Community Impact: Local contractors and Australian-owned suppliers boosted the local economy.
📢 Future Recommendations: Conduct a full building condition report before beginning major works.
Our impact
We ensured that the works not only enhanced the property’s value but also contributed to the local community. The result is backed by a Haymes Paint warranty, ensuring lasting durability. The Koonya Apartments repair project showcases PILOT’s effective project management and collaboration. Overall the project increased the appeal and amenity adding value to an ageing apartment building.
The project won recognition for Resolute Painting with a high distinction at the Master Painters Association annual awards in 2025.
Client feedback
"PILOT Body Corporate has been exceptional for their meticulous attention to detail and commitment to excellence whilst acting as OC management for Koonya apartments, Sorrento, for the past 18 months. From handling routine maintenance to managing complex projects like our comprehensive painting and window replacement project, they demonstrate a high level of professionalism and care. My experience with their personnel and services has been nothing short of outstanding, compared to the previous OC manager, and I am grateful for their unwavering support and efficient management."
Stuart, Chairman of the Koonya Apartments Committee
