We provide a cost effective and premium service offering that delivers on target, inline with w with regulation and industry wide acts.
We provide a cost effective and premium service offering that delivers on target, inline with w with regulation and industry wide acts.
We provide a cost effective and premium service offering that delivers on target, inline with w with regulation and industry wide acts.
We provide a cost effective and premium service offering that delivers on target, inline with w with regulation and industry wide acts.


Replace Flexi hoses & avoid water damage
Important facts
Flexible water hoses connecting your taps, toilets, washing machines, and dishwashers to the water supply should be replaced every seven years to prevent catastrophic water damage in your body corporate building

Why Flexi Hoses Fail
Flexi hoses deteriorate from constant water pressure, temperature changes, and natural aging of metal and synthetic materials. Failures occur frequently after seven years, making replacement a proven preventive standard.
More information is available here: https://www.qbe.com/au/news/how-to-save-home-from-water-damage
Consequences of Failure
When flexi hoses burst, they can release hundreds of litres per hour, causing:
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Extensive damage to floors, walls, and belongings
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Structural damage and mould growth
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Insurance claims above $5000 - $60,000+ if the water isn't stopped quickly
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Damage and potential liability damage to neighbouring properties under the Water Act 1989
Cost Comparison
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Preventive replacement: $250-450 for average apartment
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Water damage repairs: $5,000+ (alt. $10,000 water damage excess payable on insurance claim) Additional costs: contents replacement (carpets, good, furniture)
Action Required
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Inspect all flexi hoses immediately
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Replace any over seven years old
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Schedule calendar reminders for future replacements
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Use quality Australian Standards certified hoses
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Engage licensed plumbers for installation
Water damage from failed flexi hoses is entirely preventable. This simple seven-year maintenance schedule provides invaluable protection at minimal cost - treat it as essential as smoke detector maintenance.
We encourage our customers to contact PILOT to receive details of plumbers who meet the owners corporations requirements for supplier compliance:
Last updated 9/9/2025
For more information, contact:
PILOT®
(03) 5976 1273
mail@pilotrealestate.com.au
About PILOT®
Pilot’s business purpose is to ‘make a positive difference to the lives of people’. Therefore, this purpose is exactly what you can expect from us. When we say we will do, we will do. We do Body Corporate management through our unique ‘Discover Simplexity’ approach, which is delivered through our three specialist offerings including: strategic, administration and network solutions. Our offering is extended to ambitious developers, investors and live-in owners and delivers best to their goals with longer term partnerships.
All care is taken in the preparation of the information and published materials. PILOT Body Corporate does not make any representations or give any warranties about its accuracy, reliability, completeness, or suitability for any particular purpose. To the extent permissible by law, PILOT Body Corporate will not be liable for any expenses, losses, damages (including indirect or consequential damages) or costs which might be incurred as a result of the information being inaccurate or incomplete in any way and for any reason. If you have any concerns regarding this content, please contact PILOT Body Corporate at mail@pilotrealestate.com.au.